Hotel Management System
Hotel Management System include booking management, guest relationship management, point of sale and folio management, channel management integration, billing system, hotel restaurant and reports.
A hotel is a hive of numerous operations such as front office, booking and reservation, banquet, finance, HR, inventory, material management, quality management, security, energy management, housekeeping, CRM and more.
All these activities take place simultaneously and managing these diverse activities manually can be a difficult process. This led to the introduction hotel management system that automates a host of repetitive functions. Integrated, automated software also means management can optimize hotel operations, gather business intelligence and thus keep a tight control on costs.
| Comprehensive Setup
|| Smart Front Desk Management:
- Linking of individual amenities to individual rooms.
- Provision to define rates for each of the amenity/ services associated with given rooms.
- Definition of restaurant tables with individual capacity.
- Defining Food Item Categories/ Food items served in the restaurants with Sales, Purchase price.
- Defining Rates/ packages based on the length of stay or number of persons.
- Easy capture of enquiries on room booking with all necessary information from the live portal.
- New guest arrival details – real time recording.
- Provision to arrange Pick-Up & Drop facility (Chargeable/ Non Chargeable)
- Room Booking Dashboard in order to have a clear and quick glance of booking status across the hotel.
- One-stop Billing Clearance facility.
| Efficient Hotel Management & Web booking engine integration :
|| Smooth functioning of House Keeping:
- Easy to search available rooms for given date range.
- Provision to maintain user credentials securely.
- Integration with PayPal & authorize.net.
- Emails alerts on successful completion of reservations on web.
- Integration with Odoo OpenERP database.
- Customized House Keeping Activity categories.
- Full-fledged Activity schedule for housekeepers – with department and timesheet link.
- Ensuring optimum utilization of housekeeping resources.
- Capturing vital timestamps and remark of the supervisor.
- Maintaining a Separate work flow for the Repair Works.
| Productive Laundry Management:
|| High Quality Event Management / Banquet Hall:
- Provision to define customized Laundry Services (Internal/ Third Party).
- Fulfill room wise laundry request &ensure timely collection.
- Defining rates for various Laundry services offered.
- Linking of Laundry bills with hotel booking invoice.
- Booking of Banquet halls for various functions.
- View of past bookings to determine availability.
- Creating customized package for each function.
- Assigning tasks related to each Event / Function.
- Billing for Banquet Hall booking and other chargeable services.
| Inventory Management :
|| Robust and Scalable Hotel Management & GDS System Integration
- Creation of project from Approved Banquet quotation.
- Flexibility of Assigning Tasks to either internal user or to Third Party.
- Close monitoring on overdue tasks to minimize wastages and loss of time.
- Audit Reports with option to capture Auditor remark on incomplete tasks.
- Grading system for each task, based on the quality of work.
- Supplier Bill deductions based on grades by auditors.
- Full Integration with Odoo OpenERP database & hotel management module.
- Secured login for Odoo OpenERP users.
- Ability to integrate multiple hotels in single database.
- Room allocations to GDS for a stipulated date frame.
- One interface to make your rooms visible on more than 4 top ranked GDS systems like Amadeus, Sabre, Travel Network, Travel port..
- Exclusive room rent definitions for GDS allocated rooms.